Returns & Exchanges

At Redrum Records, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original, sealed condition. If your vinyl arrives damaged or defective, we are committed to providing a swift replacement or a full refund.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and a brief explanation for the return.

2

Prepare Your Package

Carefully pack the record in its original mailer or a sturdy cardboard box to ensure it is protected from warping or cracking during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned media, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing